AI Health Audits for Zendesk Teams

AI Health Audits for Zendesk Teams

Most AI struggles because of messy data. We help you fix that.

Most AI struggles because of messy data. We help you fix that.

AI doesn't fail because the models aren't smart—it fails because the inputs are messy. Poorly structured macros, outdated articles, and incomplete workflows all drag down accuracy. That's where we come in.

AI doesn't fail because the models aren't smart—it fails because the inputs are messy. Poorly structured macros, outdated articles, and incomplete workflows all drag down accuracy. That's where we come in.

AI doesn't fail because the models aren't smart—it fails because the inputs are messy. Poorly structured macros, outdated articles, and incomplete workflows all drag down accuracy. That's where we come in.

What’s Included In an AI Health Audit?

Knowledge Base Analysis

We evaluate article structure, clarity, and formatting for both human readability and AI ingestion.

Workflow & Macros Review

We review how your macros, triggers, and automations interact with AI to catch gaps and redundancies.

Ticket Data Quality

We spot patterns in ticket tagging, resolution notes, and classification issues that lead to poor AI recommendations.

AI Readiness Score

A clear scorecard that shows how prepared your environment is for reliable AI automation.

Action Plan

Step-by-step recommendations to improve accuracy, reduce friction, and boost agent trust.

Why Teams Love It

Fast Wins

Most audits uncover fixes you can make within days, not months.

Fast Wins

Most audits uncover fixes you can make within days, not months.

Fast Wins

Most audits uncover fixes you can make within days, not months.

AI + Human Balance

We help you find the right mix of automation and human oversight.

AI + Human Balance

We help you find the right mix of automation and human oversight.

AI + Human Balance

We help you find the right mix of automation and human oversight.

Platform-Specific

Our audits are built for Zendesk environments, not generic checklists.

Platform-Specific

Our audits are built for Zendesk environments, not generic checklists.

Platform-Specific

Our audits are built for Zendesk environments, not generic checklists.

Future-Proofing

As AI capabilities evolve, your data foundation will already be ready.

Future-Proofing

As AI capabilities evolve, your data foundation will already be ready.

Future-Proofing

As AI capabilities evolve, your data foundation will already be ready.

See What Our Customers Have to Say:

See What Our Customers Have to Say:

"The audit showed us exactly why our Ultimate implementations were underperforming."

"We thought our KB was solid… Turns out we had major gaps. Fixing them made AI suggestions WAY better."

"The clarity of the action plan made buy-in from leadership easy."

"The audit showed us exactly why our Ultimate implementations were underperforming."

"We thought our KB was solid… Turns out we had major gaps. Fixing them made AI suggestions WAY better."

"The clarity of the action plan made buy-in from leadership easy."

"The audit showed us exactly why our Ultimate implementations were underperforming."

"We thought our KB was solid… Turns out we had major gaps. Fixing them made AI suggestions WAY better."

"The clarity of the action plan made buy-in from leadership easy."

How it Works:

1.

Kickoff Call

We understand your current setup and goals.

2.

Deep Dive Audit

Our team reviews your KB, macros, workflows, and ticket data.

3.

Scorecard + Report

Clear, structured feedback on where you stand.

4.

Actionable Roadmap

A prioritized list of fixes to optimize your AI performance.

Turn Your Zendesk Into an AI Powerhouse

Turn Your Zendesk Into an AI Powerhouse

See What Stylo Can Do For You